mineralien-online Shop for collectors and enthusiasts of minerals, gemstones, and jewelry. Minimum order value: €25.

Right of withdrawal

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods;
To exercise your right of withdrawal, you must inform us
Mineralienonline Beyerl Gerhard, Obere Akaziengasse 2, 7143 Apetlon.
e-mail: beyerl@mineralien-online.at
by means of a clear statement (e.g. a letter sent by post, e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

However, an email simply stating that you are withdrawing from the purchase is sufficient.

There is no right of withdrawal for the following contracts:
a. Goods that have been manufactured according to customer specifications or are tailored to the customer's personal needs.
b. When purchasing a lot, the entire lot must always be returned; splitting the lot is not possible.

c. for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back.
You must return the goods to us immediately and in any event not later than fourteen days from the day on which you inform us of the withdrawal from this contract.
Mineralienonline Beyerl, Obere Akaziengasse 2, A-7143 Apetlon
The deadline is met if you send off the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the quality, characteristics and functionality of the goods.
Withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back)
- To
Mineralienonline Beyerl Gerhard, Obere Akaziengasse2, A-7143 Apetlon. E-Mail: beyerl@mineralien-online.at.
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
-Ordered on (*)/received on (*)
-Name of consumer(s)
-Address of consumer(s)
-Signature of consumer(s) (only for notification on paper)
-Date